Privacy Policy
Your privacy is critically important to us
Last Updated: November 17, 2025
Introduction
Vision IGCSE ("we," "our," or "us") operates visionigcse.com (the "Platform"), a comprehensive online learning ecosystem for IGCSE and A Level students worldwide. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Platform.
By using Vision IGCSE, you consent to the data practices described in this policy. If you do not agree with our policies and practices, please do not use our Platform.
Information We Collect
Personal Information
- •Account Information: Email address, name, password (encrypted)
- •Payment Information: Processed securely through Razorpay (we do not store card details)
- •Paid Access Data: Plan type, access dates, expiry information
- •Contact Information: Phone number (if provided for support)
Usage Information
- •Learning Progress: Topics viewed, completed exercises, quiz scores
- •Device Information: Browser type, operating system, IP address
- •Analytics Data: Pages visited, time spent, navigation patterns
Automatically Collected Data
- •Firebase Analytics: App performance, crash reports, user engagement
- •Cookies: Session management, authentication tokens, preferences
How We Use Your Information
Data Sharing & Third Parties
We do NOT sell your personal information. We may share data with:
🔐 Service Providers
- • Firebase (Google): Authentication, database hosting, analytics
- • Razorpay: Payment processing (PCI DSS compliant)
- • Vercel: Platform hosting and CDN services
⚖️ Legal Requirements
We may disclose information if required by law, court order, or government regulation.
🔄 Business Transfers
In the event of a merger, acquisition, or asset sale, user data may be transferred.
Data Security
We implement industry-standard security measures to protect your personal information:
Important: No method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
Your Privacy Rights
Access
Request a copy of your personal data
Correction
Update or correct inaccurate information
Deletion
Request deletion of your account and data
Data Portability
Export your learning data in machine-readable format
Opt-Out
Unsubscribe from marketing communications
Withdraw Consent
Revoke permissions previously granted
To exercise these rights, contact us at support@visionigcse.com
Children's Privacy (COPPA Compliance)
Vision IGCSE is designed for students aged 13 and above. We do not knowingly collect personal information from children under 13. If you are under 13, please use our Platform only with parental consent and supervision.
If we become aware that we have collected data from a child under 13 without parental consent, we will take steps to delete that information promptly.
International Data Transfers
Vision IGCSE serves students globally (India, UAE, UK, Australia, and beyond). Your data may be transferred to and processed in countries other than your own. We ensure adequate safeguards are in place, including:
- •Google Firebase's global infrastructure with data residency controls
- •Compliance with GDPR (for EU users) and other regional privacy laws
- •Standard contractual clauses for cross-border data transfers
Cookies & Tracking Technologies
We use cookies and similar technologies to enhance your experience:
Essential Cookies
Required for authentication, security, and basic functionality
Analytics Cookies
Help us understand usage patterns and improve content (Google Analytics/Firebase)
Preference Cookies
Remember your settings and customization choices
You can control cookies through your browser settings. Disabling essential cookies may limit Platform functionality.
Data Retention
We retain your personal information for as long as your account is active or as needed to provide services. After account deletion, we may retain certain data for:
- •Legal compliance (tax records, payment history): Up to 7 years
- •Fraud prevention and security: Up to 2 years
- •Anonymized analytics data: Indefinitely (cannot identify individuals)
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by:
- •Posting the updated policy on this page with a new "Last Updated" date
- •Sending an email notification to registered users (for material changes)
Your continued use of the Platform after changes constitutes acceptance of the updated policy.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy, please contact us: